Streamline processes and automate routine tasks to boost productivity.
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Microsoft Dynamics 365 is a comprehensive suite of intelligent business applications designed to enhance operational efficiency and deliver exceptional customer experiences. By integrating ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) capabilities, Dynamics 365 enables businesses to become more agile, reduce complexity, and drive growth.
Enhance your business by seamlessly connecting your teams, streamlining your processes, and integrating your data. This will enable you to deliver outstanding customer experiences and achieve operational agility.
Deliver outstanding customer experiences and achieve operational agility.
Streamline processes and automate routine tasks to boost productivity.
Leverage real-time data and AI-driven insights to make informed decisions.
Personalize customer interactions and improve service quality.
Easily scale your operations as your business grows.
Integrates effortlessly with other Microsoft products like Office 365 and Azure.
By reducing the need for multiple disparate systems, Dynamics 365 helps cut costs and simplifies IT management.
Connect finance, sales, service, and operations with a solution trusted by 30,000+ SMBs & Corps.
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Close more deals and increase seller efficiency with an AI-powered CRM solution.
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Empower agents to resolve issues quickly using generative AI and automation.
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Transform your service operations, deliver exceptional service, and improve customer experiences.
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Solve problems in real time—from any location—with a remote solution that increases productivity.
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Deliver unified, personalized, and seamless buying experiences for customers and partners.
Ask for detailsIncrease productivity, increase efficiency, and improve business results with Copilot for Microsoft 365.
Microsoft Dynamics 365 is a portfolio of business applications including both ERP and CRM applications as well as Artificial Intelligence apps. The Dynamics 365 ERP applications include Business Central, Finance, Supply Chain Management, Commerce, Project Operations, and Human Resources. And Dynamics 365 CRM Applications includes Sales, Marketing, Customer Service, and Field Service. Microsoft Dynamics 365 also include Artificial Intelligence applications which include: Fraud Protection, Connected Store, Customer Insights, Customer Service Insights, Sales Insights, Finance Insights, and Virtual Agents. Each app is designed to remove the barriers and eliminate silos within business by working together with existing systems—or the entire portfolio of Dynamics 365 apps—for outcomes you simply can’t get unless every part of the business is connected seamlessly.
Dynamics 365 ERP & CRM applications are designed to digitally transform the entire business and enable your core customers, employees, data, and business activities to connect to achieve unifying the experience. The applications are used across all core business activities including finance, supply chain, customer service, operations, marketing, and everything in between to fit common as well as specialized verticals needs. At Microsoft, we know that data is at the heart of digital transformation and businesses know they need to innovate to engage customers, empower employees, optimize operations and transform products. Therefore Dynamics 365 connects your data and applies intelligence to drive your digital transformation across the front and back-end of your business.
Dynamics 365 is a portfolio of business applications that includes ERP & CRM capabilities such as Business Central, Finance, Supply Chain Management, Sales, Marketing Customer Service, and others. Each of these applications has its own subscription pricing and to access the capabilities, a user needs to subscribe to the applications. While Microsoft 365 is a portfolio of office and productivity applications offering access to applications such as Word, Excel, Outlook, SharePoint and OneDrive, and others based on the subscription. Usually, users subscribe to a Microsoft 365 package that enables access to different applications depending on the package. However, because both Microsoft 365 applications and Dynamics 365 applications are built on Azure, they are seamlessly connected along with Microsoft Power Applications like Power BI, Power Automate, Power Apps, and Power Virtual Agents enabling businesses to streamline and reinvent business processes and build intelligent experiences.
Microsoft Dynamics 365 applications are designed as a cloud-based hosted on Azure, Microsoft web services platform. It combines capabilities of customer relationship management (CRM) and enterprise resource planning (ERP). Because Dynamics 365 applications are cloud-based as well Microsoft 365 and Power Platform applications, it enables Microsoft to seamlessly connect these applications and create unified experiences resulting in an increase in productivity, efficiencies, and reduction in manual work. However, Microsoft Dynamics 365 applications can be still implemented on-premises or hybrid.
Dynamics 365 seamlessly integrates with Microsoft Office 365, Azure, and other Microsoft services, providing a unified experience.
Dynamics 365 is versatile and can be customized for various industries, including education, real estate, manufacturing, and retail.
Dynamics 365 offers various licensing options tailored to different business needs, including Business Central, Sales, Customer Service, and Finance.
Yes, Dynamics 365 offers extensive customization options to tailor the applications to your specific business needs.
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