Privacy Notice

We, SUPERHUB, and its subsidiaries and affiliates (collectively, “SUPERHUB”, “us”, or “we”) understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personal data. This privacy notice describes how we handle and protect your personal data when we collect it through SUPERHUB’s websites, applications, and digital assets (collectively, our “Sites”) and our externally facing business activities, such as service offerings, events, surveys, and communications, when we interact with you and collect data from you for use by and in behalf of SUPERHUB (i.e. When SUPERHUB is acting as a data controller or similar term under applicable privacy law). 

Depending upon the nature of your relationship with SUPERHUB, additional or different privacy notices may apply to you. 

You are not required to share your personal data with us, but failing to do so may result in SUPERHUB being unable to properly provide you with our comprehensive services or good user experience with our solutions, website services or newsletters. 

This Privacy Notice may be replaced or supplemented to fulfil legal requirements as well as to provide you with all necessary information on how we protect your data. 

When SUPERHUB collects and processes your personal data in accordance with this Privacy Notice, we do so as authorized under applicable data privacy laws, whether as data controller or joint controller, which means that we determine and are responsible for how your personal data is collected, used, protected, disclosed, and disposed of.

SUPERHUB collects your personal data, particularly for the following purposes (and legal grounds): 

• communicate with you and process as well as respond to your request ((pre)contractual or legitimate interest); 

• process comments or posts (legitimate interest); 

• register and send newsletters to which you subscribed (consent); 

• marketing purposes (consent or legitimate interest); 

• registration, authentication, and administration of user accounts (contractual); 

• license monitoring purposes (legitimate interest); 

• provision of demo products and services as well as trials (also from third parties) for marketing purposes (contractual and legitimate interest); 

• analysis purposes in order to improve our products and services (legitimate interest); 

• tailor our website content and experience to your interests (consent or legitimate interest); 

• maintain the security of our website, platforms, and applications as well as other products and services (legitimate interest); 

• comply with legal and regulatory requirements and requests (legal obligation); 

• establish, exercise and defend legal claims (legitimate interest). 

We may collect your personal data in order to process your request, addressed to us via chat functions, contact forms or other means. 

Relevant personal data: name, email address, postal address, telephone number, company, country, content of request, data of request and other data you may disclose to us. 

You may post and comment on our websites, platforms, and applications as well as other products and services. Your content may be publicly accessible in such a case. Please note that we may manually review your post or comment before it is published. If you provide a name or alias, the name will be published next to the content. 

Relevant personal data: name or alias, post or comment content, time and date and other provided information.

You can sign up for our newsletters. The newsletters provide you with information about technology trends, insights, event highlights, special offers, solutions, services, and important dates for IT leaders and experts. We require your email address for the registration. 

In certain cases, we are required to send you a confirmation email to verify your registration. In such a case the registration is not activated until you have received and clicked on the link in the confirmation email. 

If you register for our newsletters, we may include individual tracking technologies in our newsletters, which can help us improve the content of the newsletters to provide the most useful information to you. 

You can unsubscribe from the newsletters at any time. Simply use the unsubscribe link which is embedded at the end of the e-mail or send a request e-mail to info@superhub.com.hk . 

Relevant personal data: email address, name, and other information in the registration form, email performance data and audience behavioural records.

In order to make use of our services and solutions, you may be requested to register and maintain a user account with us. 

Relevant personal data: name, postal address, company name, telephone number, email address, time and date of registration, logins, passwords, usage data. 

We may process your usage and behavioural data in order to analyze it for statistical purposes and to improve our services. 

Relevant personal data: content, date and time of visit, volume of data transmitted, access status, information about your web browser and operating system, referral link that indicates from which website you arrived, IP address, which is anonymized in such a way that it is no more possible to trace it back to you. The protocol data is only analyzed in an anonymized manner. 

We may use cookies and similar technologies when you use our websites, platforms, applications as well as products and services. Our cookie banner shows you how we use the cookies we collect, including their provider, purpose, description, and other relevant information. 

We may process your personal data when you visit our social media pages below: 

LinkedIn: 

https://www.linkedin.com/company/superhub-limited  

Facebook: 

https://www.facebook.com/SuperhubHK/  

Instagram: 

https://www.instagram.com/superhubltd/  

YouTube: 

https://www.youtube.com/@superhublimited7669  

We may collect your personal data to process your requests and facilitate the purchase and use of our products and services. In certain regions, particularly outside Hong Kong Special Administrative Region, we may also process your personal data to provide you with personalized information about our products and services, as well as to conduct market research and satisfaction surveys. You have the right to object to such processing. 

In certain cases, we are required to send you a confirmation email to qualify your registration. In such a case the registration is not activated or approved until you have received or clicked on the confirmation email. 

We may process your personal data, which we receive directly from you or via publicly accessible sources (e.g., professional networks on the Internet) or data received from third parties (e.g., personnel service providers, universities, employment/recruitment agencies, referrals). 

Relevant personal data: CV, reference letters, contact data, certificates, other submitted documents. 

We will retain your personal data if necessary for the processing of your application. If your application was not successful, we will delete all data no later than six (6) months after the date of rejection of your application.