About SUPERHUB
We aim to empower businesses and their employees to #WORKSMARTER with cloud solutions.
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Comprehensive Suite of Features Tailored to Meet Diverse Needs of Businesses
Manage+ offers a comprehensive suite of features tailored to meet the diverse needs of businesses.
Our key features include:
Assurance
Manage+ offers exceptional assurance for your cloud infrastructure. Our service guarantees that your cloud environment remains secure, compliant, and reliable. We employ advanced security measures, including encryption, firewalls, and regular security audits, to safeguard your data against threats and vulnerabilities. Furthermore, we ensure adherence to industry standards and regulations, providing you with the confidence that your cloud infrastructure is well-protected.
Monitoring
With Manage+, clients receive continuous, around-the-clock monitoring of their cloud infrastructure. Our team of experts diligently oversees the cloud environment to swiftly detect and resolve any issues. Utilizing advanced monitoring tools, we track performance metrics, identify potential bottlenecks, and ensure optimal resource usage. This proactive strategy helps prevent downtime and ensures that applications operate smoothly and efficiently.
Operations
Manage+ enhances your cloud operations by simplifying the management and scaling of your cloud resources. Our service encompasses automated backups, disaster recovery plans, and performance optimization to ensure that your cloud infrastructure functions at optimal efficiency. We provide comprehensive reports on the status and performance of your cloud environment, keeping you well-informed and in control. With Manage+, you can concentrate on your core business activities while we manage the complexities of cloud administration.
Four-step Migration Process to Cloud
Assess
Discover and assess your on-premises resources, such as applications and workloads.
Migrate
Plan and transform your resources using best-of-breed tools and minimizing downtime.
Optimize
Streamline your cloud resources, improve performance and ROI, and stay compliant.
Secure and Manage
Ensure security and fine-tune management of your cloud environment.
Challenges on Cloud Management
While the cloud offers a lot of advantages, establishing an efficient enterprise cloud management strategy requires not only time and resources, but also technical expertise in IT support and advance monitoring capabilities. Top 3 cloud management challenges for enterprises.
Cloud Cost Management
Cost control is complicated by the nature of cloud with on-demand and scalable features.
Cloud Platform Management
Require different IT support expertise & tools to better manage workloads on clouds.
Security and Compliance
Setup, deploy and manage ongoing security is paramount amid up surging cyber threat.
Automated Cloud Management Platform
Choosing Manage+ for your cloud infrastructure management provides an end-to-end service management platform to enable our customers to access all of our supported clouds and managed service from single, web-based interface. Our IT support focuses on removing the complexities of cloud deployments, unifying compelling aspects of the experience for our customers, and enabling us to deliver scalable solutions.
Unified Billing
Enable us to deliver an integrated single invoice for customers across cloud deployments.
Service Management
Empower speedy provision of service & scale per customer’s demand with pre-set parameters.
Monitoring Dashboard
Allow customer to monitor usage & set regular cost report by metrics or business units, etc.
Application Monitoring
Alert for pre-defined threshold for automatic system management and runbook procedure.
Optimization
Suggest optimal cloud configuration based on regular cost analysis, security, and compliance checking.
Automated Escalation
Auto-escalation to SUPERHUB’s technical helpdesk for incidents response & troubleshooting.
Managed Service with Cloud Optimization
Our managed cloud services and IT support help customers determine, manage, and optimize the right infrastructure, platforms, and services, adhering to practical governance, operational and architectural frameworks to mitigate risks and reduce inefficiencies. Our customers can thus manage costs, achieve industrial specific compliance objectives, and improve security. To cater for cloud users with different service levels, we offer three board categories of services.
Platform Enablement
Setup performance and cost monitoring platform for proactive monitoring of cloud platform.
Managed Service & IT Support
Support routine patching, backup & restore, technical incidence response & escalation.
Advance Support
Customize runbook development with premium response time during non-office hour support.
Frequently Asked Questions
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What is Manage+?
Manage+ is a comprehensive Cloud Infrastructure Managed Service designed to streamline your cloud operations, ensuring optimal performance, security, and scalability. It allows businesses to focus on their core activities while we manage their cloud infrastructure.
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What cloud platforms does Manage+ support?
Manage+ supports a wide range of cloud platforms, including AWS, Microsoft Azure, Alibaba Cloud Platform, and more. Our team of experts is well-versed in managing various cloud environments to meet your specific needs.
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How does Manage+ ensure the security of my data?
Security is a top priority for Manage+. We implement advanced security measures, including encryption, firewalls, and regular security audits, to protect your data from threats and vulnerabilities. Additionally, we ensure compliance with industry standards and regulations.
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Can I scale my cloud resources with Manage+?
Yes, Manage+ offers scalability and flexibility, allowing you to scale your cloud resources up or down based on your business requirements. This ensures that you only pay for what you use, optimizing cost efficiency.
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What kind of support does Manage+ provide?
Manage+ provides 24/7 monitoring and support from our team of certified cloud professionals. We are always available to address any issues, answer your questions, and ensure your cloud infrastructure runs smoothly.
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How does Manage+ handle disaster recovery?
Manage+ includes automated backup solutions and disaster recovery plans to protect your data and minimize downtime. In the event of a disaster, our team ensures a swift recovery to maintain business continuity.
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How can I get started with Manage+?
Getting started with Manage+ is easy. Simply contact us to discuss your requirements, and our team will guide you through the assessment, planning, and implementation process to ensure a seamless transition to our managed services.