Success Stories

Preventing Data Leakage From Insider Threats

06 Jan 2025

About “The Customer”

The company is a Hong Kong-based fintech company focused on the digital transformation of financial services, offering a range of products including personal loans, mortgage solutions, wealth management and digital payments.

Through Artificial Intelligence, Big Data and Blockchain, the company is committed to enhancing customer experience and service efficiency and has positioned itself as a leading FinTech provider in the Asia Pacific region.

Overview

In the finance, securities, and insurance industries, organisations need to handle substantial amounts of sensitive data daily.

However, as the risk of insider threats grows, these industries should take data breach prevention and control more seriously and need robust solutions to address the risks while ensuring compliance with strict regulations.

The Challenges | Prevent The Risk of Internal Data Leakage

At the data breach level, the client faced several challenges and risks: 

  • Data Sensitivity and Security

Due to the presence of large amounts of sensitive information, there is an urgent need to prevent data leakage caused by insider threats, and due to the sheer size of the data system, information protection is imminent.

  • Inadequate Security Solutions

Existing security measures have proven to be insufficient to effectively manage and protect data. It is important to strengthen protective measures and means of prevention.

  • Remote Workforce and Mobile Data Access

Frontline and remote employees who access sensitive data via personal or work devices increase the risk of data extraction. High vulnerability to data leakage, dissemination and theft during data access.

  • Lack of Staff Visibility

Management has limited visibility into employee access and activities involving sensitive information, making it more difficult to track and mitigate potential insider threats, and more often targeting data theft and insider hazards that are not reasonably monitored, resulting in a high incidence of the phenomenon.

The Solutions | Professional Tool to Combat Internal Data Leakage

To address these challenges, the client leveraged Microsoft 365’s enhanced security and compliance features to implement a comprehensive data protection strategy:

  • Improved Staff Visibility

With advanced tracking and reporting tools, management can better monitor staff activities related to sensitive data and facilitate the early interception of data breaches. 

  • Insider Risk Management

With Microsoft 365’s built-in tools, the organization was able to identify and manage potential insider risks proactively, minimizing unauthorized data access. Authorized access is in turn detected by the system and thus secured.

  • Compliance Assurance

The solution also ensured compliance with industry regulations by enforcing policies around data access and usage. It avoids the risks caused by the neglect of laws and regulations and industry norms and is conducive to the sustainable development of the enterprise.

The Benefits | Enhancing Business Efficiency and User Engagement

The implementation yielded several significant benefits:

  • Enhanced Data Security

The organization successfully minimized the risk of insider data leaks, securing sensitive information.

  • Operational Efficiency

With better visibility and control, management could efficiently monitor staff activities, reducing the likelihood of unauthorized access.

  • Regulatory Compliance

The organization maintained compliance with industry standards, protecting both their data and reputation.

Through Microsoft 365 Business Premium, the client effectively mitigated insider threats and safeguarded their valuable data, ensuring a more secure and compliant operation.