Globally recognized retail and character licensing brand with an extensive portfolio of popular characters and lifestyle products, distributed across Asia and worldwide. It operates a complex ecosystem including retail operations, e-commerce platforms, and partner networks—all dependent on robust security and always-on digital infrastructure.
It needed to align its IT security posture with the global cybersecurity and compliance standards set by its parent company. While its existing IT systems were stable and well-supported, several security governance and control gaps were identified in a recent audit.
The need to meet the parent company’s global security standards, paired with audit-discovered vulnerabilities, posed risks to brand trust, data integrity, and operational continuity. Key challenges included.
Lack of unified identity and access management to control user permissions and authentication.
Inconsistent endpoint and device management, with varying security configurations.
Limited documentation and readiness for incident response and recovery processes.
Exposure to phishing and data leakage risks due to insufficient user awareness and email protection.
SUPERHUB delivered a comprehensive security modernization program designed around international best practices such as NIST Cybersecurity Framework (CSF).
SUPERHUB carried out a full infrastructure upgrade, including new server deployment, storage setup, and system migration. This ensured performance, reliability, and readiness for the next stages of security implementation.
Deployed Check Point Harmony Email Security to safeguard against phishing, malware, and data leakage threats.
Conducted GreenRadar phishing simulation and user awareness programs to enhance employee vigilance.
Performed internal and external vulnerability assessments to identify risks and prioritize remediation.
Implemented SuperVault Backup for secure, scalable, and compliant server data protection.
SUPERHUB reviewed and enhanced Microsoft 365 security policies, focusing on identity protection, access control, and device compliance. This included planning for Entra ID and Intune integration to strengthen governance and endpoint security.
Through the phased engagement, the client achieved measurable improvements in both IT resilience and cybersecurity maturity. The collaboration with Superhub delivered the following key outcomes
Established a structured cybersecurity framework aligned with global best practices, ensuring consistent compliance reporting and audit readiness.
The new server setup and system upgrades enhanced performance, uptime, and scalability across core operations.
Deployment of advanced email and data security significantly reduced exposure to phishing and malware attacks.
Company-wide security awareness and phishing simulation training improved user vigilance and reporting of suspicious activity.
Centralized backup with SuperVault provided reliable recovery capabilities and reduced risks of data loss.
Consolidated policy management through Microsoft 365 and planned integration of Entra ID and Intune strengthened identity and device governance.
Overall, the client reinforced its cyber resilience, operational stability, and audit compliance, maintaining business continuity and protecting brand trust across its regional operations.
