Headquartered in Hong Kong, Cemcoa is the international trading arm of Shun Shing Group, which specializes in cement, cementitious materials and solid fuels trading and transportation for their customers in the industrial, construction and power generation industries. For several years, Cemcoa was using Hosted Exchange for their email communications.

Over time, the company decided that it was necessary to transit all 150 users , located across 10 different locations, to the cloud. One of the major reasons for this change was to gain the ability to collaborate and standardize communications on one Microsoft 365 platform using Teams and SharePoint.

Anika, Corporate Projects Manager at Cemcoa, shared her excitement and her vision for Cemcoa’s digital transformation, and how their efforts paid off with their recent award win.

The business landscape is changing. Employees seek purpose and satisfaction, whilst employers aim to harness worker ingenuity. A diverse, multi-generational workforce can now work anytime, anywhere.

Success depends on an enterprise’s ability to collaborate and drive productivity within teams spread across the globe. Although SUPERHUB works hand-in-hand with Microsoft, the average M365 adoption in various Hong Kong business sectors is still low. The key consideration that set up Cemcoa as a Microsoft Super Cloud Adoption Award recipient was their high adoption rate of Teams and SharePoint Online, reaching up to 97%.

The adoption journey of Cemcoa is similar to the best practices recommended by Microsoft Adoption Guide:

• Defining A Vision

Companies were most successful when they had a clearly defined vision and knew how new technology would be used.

• Getting Leadership Support

Successful projects had proactive support from senior leadership to encourage new technology use.

• Training End-users

Organizations used multiple training formats to engage with employees across business units.

• Raising Awareness

Top performers used email, employee portals, posters, teaser videos and newsletters.

Cemcoa’s decision to go with SUPERHUB for our digital transformation was largely due to their position as Microsoft’s Top Cloud Solution Provider (CSP) for a few years running. They were one of the very few Microsoft partners that are experts in all three Microsoft cloud technologies, including Modern Workplace, Azure cloud platform and Business Solution with in-house PowerApps developers.

We were impressed by their cloud expertise and best practices on M365 tenant set-up, migration and post-sales support. We see SUPERHUB as a long-term cloud partner to Cemcoa’s digital transformation journey.