Founded in 2013, Avalon is a group of companies in Hong Kong that focuses on developing next generation healthcare solutions to benefit humanity and improves lives. Their biotechnology incubation platform cultivates and translates ideas generated by Hong Kong’s talent into viable solutions across the field of healthcare — biopharma, diagnostics, medical devices in addition to other areas.

Business Challenges

Avalon has deployed Microsoft 365 for its email and advance threat protection (ATP). This was due to their realization that quite a number of healthcare companies faced attacks of spear phishing and account compromises in 2020. With the free email threat scan from Superhub, Avalon discovered that impersonators were hijacking conversations between business partners, suppliers, and Avalon’s top executives for months without being detected.

Solution Benefits

Barracuda provides a comprehensive portfolio of email security solutions that protect against today’s most advanced email-borne threats, including crypto-locking viruses that are delivered via email.  Barracuda Essentials reduces spam and advanced zero-hour malware, while Barracuda Sentinel prevents web impersonation emails which can lead to compromised accounts. “Should an account become compromised, that account may potentially be used to attack other internal users, or worse, external ones, which could then adversely affect the brand and reputation of Avalon. With Barracuda Sentinel, Avalon is then protected against cyber security threats,” expressed Avalon’s IT Manager.  Powered by AI engine, it is the first API-based solution to provide comprehensive protection against account takeover and targeted attacks like spear phishing and compromised business email. Barracuda offers solutions that includes gateway security, protection against spear phishing attacks and user awareness training that are designed to secure a customer’s journey starting from prevention, to detection and response.

Why SUPERHUB

There are a few reasons that Avalon switched their Microsoft 365 tenants to SUPERHUB. Firstly, the provision of a flexible subscription model via SUPERHUB’s Online Marketing Place allows for on-demand subscription to Microsoft licenses. Secondly, there are more than five billing methods offered by SUPERHUB, such as cheque and post-paid invoice. This is a big contrast to other providers in the market that only accept credit card payments.  In addition, SUPERHUB is a Microsoft Top Cloud Solution provider, and regular webinars are organized to update customers on the latest cloud and security solutions. Last but not least, SUPERHUB provides a unique “+” managed service that helps enterprises with faster deployment, better adoption, hassle-free managed service and balanced security, allowing Avalon’s IT team to re-divert their attention to other more mission-critical initiatives.