Modern+ Service
Why Adoption Matters
The business landscape is changing. Employees seek purpose and satisfaction, while employer aim to harness worker ingenuity. Success depends on your ability to collaborate and drive productivity among different stakeholders across locations. Microsoft Modern Workplace Solution is built to meet these evolving business needs. Microsoft 365 provides different productivity tools, such as Outlook, Excel and PowerPoint, and collaboration applications like OneDrive, SharePoint, Teams and OneNote for business customers.
Superhub launched the first Cloud Adoption survey in 2020. The result revealed that 88% of respondents had exercised remote working during the outbreak of COVID-19. The survey reflected that 66% of respondents hoped their company can implement flexible work-from-home arrangement to all staff when needed. Over half (54%) of them affirmed the productivity of work from home. They believed that working from home can save traveling time and may work for extended hours unconsciously. On the other hand, the pandemic drives companies to strengthen their technical solutions to support work-from-home arrangement. This changes companies’ traditional mindset and makes them realize that work-from-home or remote work are as efficient as working in the office. The top three concerns for cloud technology adoption for enterprises are data protection & compliance, justify the cost effectiveness of cloud, and lacking resources to support end-users.
Concerns in Adopting Cloud Technologies for Enterprise
Modern+ Managed Service
The average Microsoft 365 adoption such as Teams and SharePoint in various Hong Kong business sectors is still low as in chart below.
Supporting alongside a customer’s journey of Microsoft 365, Superhub offers different “+” managed services. Business customers are empowered to #worksmarter without any compromise on security. Modern+ caters for the adoption of Microsoft Office 365 productivity workload, while Modern+S enables Microsoft 365 Enterprise Mobility + Security features within the organization.
Superhub Modern+ assists customers with subscription and change management, IT support and Technology Adoption with best practices that maximise the Return-On-Investment (ROI) from Microsoft 365. With our onboarding service, it empowers our customers to enjoy advance collaboration features of Microsoft 365 with faster deployment. Superhub is Microsoft Top Cloud Solution Provider for a few years. Customer can off load their technical support to our certified technical and security support team. Apart from first-time on-boarding and data migration, customers are able to subscribe directly from our Online Marketplace, where they can also keep track of their invoices and support tickets. Modern+ offers a 3-tiered end-user and IT support, which provides extra technical back-up to a company’s internal IT team.
“ We standardized our operating systems & Platform on M365 that everyone can work seamlessly and securely across teams and devices.
Modern+ Adoption Service
To drive the uptake of technology adoption, Superhub provides regular monthly tips, webinars, and on-site workshops to our subscribers. As the pioneer in the industry, Superhub is proud to launch the first on-demand learning application exclusive to our subscribers with 100+ short training video covering different Microsoft 365 productivity tools (Outlook, Excel, and PowerPoint) and collaboration solutions (Teams, OneDrive, SharePoint, OneNote and Edge). It offloads internal IT team resources to support end-users adoption and training. More importantly, it enables end-users to pick up the topic of their interest in self-paced way. In addition, performance reports by topic are easily available for management review at fingertip.
• Microsoft Outlook
• Microsoft Excel
• Microsoft Forms
• Microsoft PowerPoint
• Microsoft Teams
• Microsoft OneNote
• Microsoft Shifts
• OneDrive for Business
Modern+S Managed Service
Superhub Modern+S is a tailor-made managed service for companies subscribed to Microsoft 365 Enterprise Mobility + Security (EMS). Microsoft 365 simplifies enterprise security into one product with different aspects covering Threat Protection, Identity & Access Management, Information Protection, and Security Management & Compliance. To enable a secure digital workplace, Superhub Modern+S provides one-stop security assessment, professional deployment service and continuing support. Modern+S provides advice on the best practices in security and governance policy configurations and improves security incident response time. Secure+ empowers business customers to #worksmarter without compromising cybersecurity protection.
Our Expertise
Superhub is the first Cloud Solution Provider in Hong Kong that is an official Microsoft Office 365 Fast Track Ready Partner. Our excellence in providing Microsoft solutions is proven by our Microsoft Gold and Silver Partner competencies in multiple categories:
• Cloud Platform
• Cloud Productivity
• Enterprise Resource Planning
• Collaboration and Content
• Security
• Small and Midmarket Cloud Solutions
• Data Analytics
“ We were impressed by Superhub’s cloud expertise and best practices on M365 tenant set-up, migration and post-sales support.
