fbpx The Beginner’s Guide to Cloud Infrastructure Management | Superhub

This website is using cookies.

We use only non-persistent cookies that are essential for the normal functionality of the site. No personal data are stored in our cookies.

Corporate IT teams often face problems with cooperation between infrastructure and application teams. Limited visibility, compatibility and performance issues, these are just a few issues at the tip of the iceberg. Nowadays, with the maturity and fast-growing usage of cloud computing technologies, cloud infrastructure is becoming increasingly complex, leading to more complicated problems arising.

Common concerns surrounding cloud infrastructure that corporations face boil down to mainly these three issues:  1. Lack of visibility to their cloud infrastructure 2. Lack of benchmarks on the cloud 3. Lack of expertise with the cloud. Each of these issues affect adoption of public cloud platforms.

 

Lack of visibility

Unlike traditional IT infrastructure, public cloud emphasizes on shared responsibility which offloads certain maintenance effort from corporations; at the same time, it is harder for corporations to monitor infrastructure performance as well as having limited insights on application performance. This makes applications and workloads on the cloud more invisible.

With such limited visibility, companies may become more passive towards incidents. As IT teams are unable to monitor infrastructure and application performances, they would only be notified after the occurrence of an incident, or when users report faults, which results in the inability to implement preventive measures. The likelihood of incidents occurring more frequently and affecting users will rise.

 

Lack of benchmarks

The flexibility and agility are well-known benefits of cloud services. However, these benefits also induce problems with cloud architecture, if it has been designed and built well and how to improve on it as there is so much room to freely architect.

From time to time, organizations will face issues of making improvements to their IT infrastructure performance, taking into account financial and efficiency considerations. In a public cloud environment, customers may not have sufficient data and insights to utilize improvement techniques. As a result, spending costs might be kept high and performance may not be improved.

 

Lack of cloud expertise

Cloud computing is maturing, but new services and technologies are still constantly launched every day on public cloud platforms. With the ever-changing services and updates, it is challenging for corporate IT teams to catch up and refresh on every cloud platform update whilst supporting internal projects at the same time. Inevitably, slower support and implementation on the cloud are to be expected due to the unfamiliar environment.

 

Basic Requirements for Effective Cloud Infrastructure Management

There are 4 key steps when it comes to managing cloud environment: Monitor, Manage, React, and Optimize. First, resources on cloud should be closely monitored on both application and infrastructure levels, so that whenever there are any incidents, the team would be alerted. Daily operation is also important while changes, updates, and configurations would be needed for daily operation. Whenever there are incidents, the team should react early and troubleshoot, so that impact is minimized. Finally, organizations should review their resource efficiency from the financial and performance perspectives periodically.

To help corporations better adopt the cloud with the above-mentioned steps, and use cloud technology in a more efficient way, Superhub provides managed service on Azure with the following key enablers:

 

Holistic Monitoring

Superhub uses the end-to-end approach to help monitor customers’ resources on Azure, not just their infrastructure. There are a number of applications that are natively integrated with our monitoring platform. By simply installing the monitoring agent, insights could be drawn about various applications and infrastructure resources. Mainstream applications are mostly supported, including but not limited to Windows IIS, Tomcat, MS SQL, MySQL, etc.

After the monitoring platform is set up on the customer’s tenant, alerts would be sent to both customers and the support team at Superhub. This is to ensure immediate notification once there is any incident occurrence, and our support team could provide their soonest support. Below are some screenshots of dashboard monitoring on the Superhub platform.

 

Proactive support

With help from Superhub’s end-to-end monitoring capability, early stage alerts can be set off when incidents happen, or even before an incident occurs. For instance, our support team would be alerted in the event your web app receives HTTP errors and it is related to highly utilized memory. Following that, our team would follow the agreed upon standard operation procedure to troubleshoot, for example, releasing some processes occupying computing resources. In this way, issues could be solved before users report faults and before it gets more serious.

Other than incident handling and troubleshooting, whenever there are support issues or change configurations required, our support team are at hand to assist. If there are some platform issues which may need Microsoft’s intervention, we have our Premier tier support tickets which comes with its commitment of a much quicker response time.

 

Benchmarking and optimization

Finally, when it comes to optimization of the cloud environment, we have tools which can help monitor your financial and operational performance. Firstly, help to consolidate on billing information can be done for ease of distinguishing the different uses on the cloud: resources types, internal departments, regions. Also, we would help to identify utilization of your cloud resources, to ascertain if the machines are overprovisioned. Only after that can we decide to downsize those machines to gain better cost effectiveness.

Another optimization area we would help to improve is your operational efficiencies. To do so, we would make recommendations on best practices of security control on the cloud and suggest governance practices, for effortless optimization of every aspect.

There are different challenges to manage and operate your cloud environment. Superhub is willing to onboard customers onto the cloud and manage it in a more efficient way. Please do not hesitate to contact us if you would like to use the cloud with all its enhancements.

See our Cloud Management Platform in Action

 

Superhub
Font Size:
  • A
  • A
  • A
  • Support
  • Web Mail
EN
  • #worksmarter with Superhub
  • 202111_Barracuda_Campaign_Terms&Conditions
  • 3HK Teams Offer
  • 5 New Ways to Achieve More in the Modern Workplace
  • Biz Sol Questionnaire
  • CEC Calendar
  • CEC Calendar Detail
  • Compare Plan Form – M365
  • Consultation Form – Azure
  • D-Biz Fund Offer
  • Enquiries for D-Biz Program
  • Enquiries for Law Tech Fund Program
  • Evaluation form (Adobe 18 Feb)
  • Evaluation form (Adobe 6 May)
  • Evaluation form (AEC 15Sept)
  • Evaluation form (App365 21 Jun)
  • Evaluation form (AVD 21 Apr)
  • Evaluation form (Azure 7Dec)
  • Evaluation form (AzureMediaServices 20Oct)
  • Evaluation form (Barracuda 16Nov)
  • Evaluation form (Barracuda 21Jan2022)
  • Evaluation form (Barracuda 25May2022)
  • Evaluation form (CloudAppSecurity 19Oct)
  • Evaluation form (Covid Care Apps 26 Apr)
  • Evaluation form (D-Biz)
  • Evaluation form (DMS 22Jul)
  • Evaluation form (EMS 16Sept)
  • Evaluation form (Fortinet 17Jun)
  • Evaluation form (GalaxyOne x ESi)
  • Evaluation form (Manage+ 27May)
  • Evaluation form (Modern+ 29 Mar)
  • Evaluation form (MS x VMware 15 Feb)
  • Evaluation form (MS-SMB-2022)
  • Evaluation form (ParaDM on Azure 26Aug)
  • Evaluation form (Phone+ 12 Apr)
  • Evaluation form (PowerBI 4Nov)
  • Evaluation form (Safeti+ 17 Mar)
  • Evaluation form (Security 12Aug)
  • Evaluation form (Security 22Jun)
  • Evaluation form (Sophos 28 April)
  • Evaluation form (Sophos 2Dec)
  • Evaluation form (Superhub M365 x App365)
  • Evaluation form (Superhub SharePoint Intranet)
  • Evaluation form (Superhub x Achiever)
  • Evaluation form (Superhub x Barracuda)
  • Evaluation form (Superhub x Bigazines)
  • Evaluation form (Superhub x Fortinet x Microsoft)
  • Evaluation form (Superhub x Jabra)
  • Evaluation form (Superhub x Veeam)
  • Evaluation form (Teams 28Sept)
  • Evaluation form (Teams Voice 24Jun)
  • Evaluation form (Viva 23Feb)
  • Evaluation form (Windows365 29Sept)
  • FAQ Form – WVD Website
  • Form
  • Form – WVD Website
  • Fortinet OnDemand Form
  • Free Consultation form – BCP
  • Free Trial Form – M365
  • General Form
  • General Form
  • header-test
  • Jabra Bundle Offer
  • Jabra free demo form
  • KL-Apr20-PPT
  • KL-Apr2021-ToDo
  • KL-Aug20-Whiteboard
  • KL-Aug2021-Forms
  • KL-Dec19-Teams2
  • KL-Dec2020-Lists
  • KL-Dec2021-Teams
  • KL-Feb20-OneNote
  • KL-Feb2021-Teams
  • KL-Jan20-Outlook
  • KL-Jan2021-Polls
  • KL-Jul19-OneDrive
  • KL-Jul19-OneNote
  • KL-Jul19-PowerPoint
  • KL-Jul20-Excel
  • KL-Jul2021-Outlook
  • KL-Jun20-Excel
  • KL-Jun2021-Teams
  • KL-Mar20-Teams
  • KL-Mar2021-Approvals
  • KL-May20-Excel
  • KL-May2021-Outlook
  • KL-Nov19-Planner
  • KL-Nov2020-planner
  • KL-Nov2021-VivaInsights
  • KL-Oct19-OneDrive
  • KL-Oct2020-Excel
  • KL-Oct2021-Whiteboard
  • KL-Sept19-Teams
  • KL-Sept2020-Teams
  • KL-Sept2021-Edge
  • Knowledge Library
  • Knowledge Library – Outlook
  • Knowledge Library (Lite Version)
  • Knowledge Library Detail
  • Leaflet Form – WVD Website
  • Legal
  • M365 Brochure-website
  • Market Leader in Cloud Solutions
  • Microsoft SharePoint Demo Form
  • Monthly Tips
  • Monthly Tips Detail
  • Our Clients
  • Our Clients Detail
  • Our Updates / Our News
  • Our Updates / Our News Detail
  • Partner Overview
  • Partner seminar evaluation form
  • Partner Sign Up Form
  • Partnership Models
  • Product – Adobe Document Cloud – Adobe Acrobat
  • Product – Adobe Document Cloud – Adobe Acrobat Sign
  • Product – App365+ – Benefits
  • Product – App365+ – Features
  • Product – App365+ – Overview
  • Product – Azure AAD / AADC
  • Product – Azure ASR / DR
  • Product – Azure File server / Back Up
  • Product – Azure Virtual Desktop – Overview
  • Product – Business Applications – Teams Advanced Solutions
  • Product – CloudBackup 365 – Overview
  • Product – CloudBackup365 – Features
  • Product – CloudBackup365 – Why?
  • Product – Domain and Web – Domain Name
  • Product – Dynamics 365 – Dymanics 365 Business Central Essentials
  • Product – Dynamics 365 – Overview
  • Product – Email Archiving – Key Features
  • Product – Email Archiving – Overview
  • Product – Email Signature – Example Signature
  • Product – Email Signature – Overview
  • Product – Enterprise Mobility – Compare Plans
  • Product – Enterprise Mobility – Features
  • Product – Enterprise Mobility – Overview
  • Product – Exchange Online – Compare Plans
  • Product – Exchange Online – Overview
  • Product – Exchange Online – Superhub “+”
  • Product – Hosted Exchange – Compare Plans
  • Product – Hosted Exchange – Features
  • Product – Hosted Exchange – Overview
  • Product – Hosted Exchange – Why?
  • Product – HR365 – Benefits
  • Product – HR365 – Features
  • Product – HR365 – Overview
  • Product – Microsoft 365+ – Compare Plans (201912)
  • Product – Microsoft 365+ – Future Reference
  • Product – Microsoft 365+ – Learn More
  • Product – Microsoft 365+ – Mini Page – Compare Plans
  • Product – Microsoft 365+ – Overview
  • Product – Microsoft 365+ – Overview (201912)
  • Product – Microsoft 365+ – Product Page
  • Product – Microsoft 365+ – Product Page – Old Draft
  • Product – Microsoft 365+ – Product Page-Old
  • Product – Microsoft 365+ – Superhub “+”
  • Product – Microsoft 365+ – Superhub “+” (201912)
  • Product – Microsoft 365+ – What does M365 do? (201912)
  • Product – Office 365 Backup – Features
  • Product – Office 365 Backup – Overview
  • Product – Office 365 Backup – Why?
  • Product – Office 365+ – Compare Plans
  • Product – Office 365+ – Compare Plans
  • Product – Office 365+ – Migration
  • Product – Office 365+ – Office Suite
  • Product – Office 365+ – Overview
  • Product – Office 365+ – Superhub “+”
  • Product – Office 365+ Training – Compare Plans
  • Product – Office 365+ Training – Overview
  • Product – Office 365+ Training – Why training with Superhub?
  • Product – ParaDM SmartShare
  • Product – Professional & Managed Service – Modern Workplace
  • Product – SharePoint – Overview
  • Product – Superhub Azure + – Managed Azure Service
  • Product – Superhub Azure + – Overview
  • Product – Superhub Azure + – Overview (Old)
  • Product – Superhub Azure + – Overview Old Version
  • Product – Superhub Azure + – Sample Solutions
  • Product – Superhub Azure + Web Hosting – Features
  • Product – Superhub Azure + Web Hosting – Overview
  • Product – Superhub Azure +- Features
  • Product – Superhub Azure Web Hosting – Why
  • Product – Superhub Azure+ – Benefit
  • Product – Superhub Azure+ Bundle – ADFS Connect
  • Product – Superhub Azure+ Bundle – Identity Sync
  • Product – Superhub Azure+ Bundle – Why?
  • Product – Teams Voice – Features
  • Product – Teams Voice – Overview (old)
  • Product seminar evaluation form
  • Promotion Order Page
  • Resources/Blog and Trend
  • Resources/Blog and Trend Detail
  • Solutions – Managed & Adoption Services – Business Solutions
  • Solutions – Managed & Adoption Services – Cloud Infrastructure
  • Solutions – Managed & Adoption Services – Modern Workplace
  • Solutions – Managed & Adoption Services – Product Training Service – Course Outline
  • Solutions – Managed & Adoption Services – Product Training Service – Overview
  • Solutions – Managed & Adoption Services – Security – Cybersecurity Awareness
  • Solutions – Managed & Adoption Services – Security – Microsoft Security Workshops
  • Solutions – Managed & Adoption Services – Security – Overview
  • Solutions – Other Solutions – Email Signature
  • Solutions – Other Solutions – Hybrid Cloud
  • Solutions – Other Solutions – Overview
  • Solutions – Other Solutions – Talent Management
  • Super Customer Awards – Terms and Conditions
  • Superhub Cloud Adoption Survey
  • Superhub COVID-19 Survey
  • Superhub COVID-19 Survey Cover
  • Superhub D-Biz | #worksmarter
  • Superhub D-Biz Cover
  • Superhub D-Biz Survey
  • Superhub Shop Now
  • Superhub Teams Offer
  • Superhub Webinar Evaluation Form
  • Superhub x ACT Form
  • Teams Room Open Day Register
  • Technologies – Business Solutions – Apps365 – eLeave
  • Technologies – Business Solutions – Microsoft Power BI
  • Technologies – Business Solutions – Microsoft Power BI_Maintenance
  • Technologies – Business Solutions – Microsoft Power Platform – Maintenance
  • Technologies – Business Solutions – Microsoft Power Platform – Overview
  • Technologies – Cloud Infrastructure – VMware AVS_Maintenance
  • Technologies – Cloud Infrastructure – VMware Horizon_Maintenance
  • Technologies – Modern Workplace – Adobe
  • Technologies – Modern Workplace – Microsoft Teams
  • Technologies – Modern Workplace – Microsoft Teams Phone
  • Technologies – Modern Workplace – Windows365
  • Technologies – Modern Workplace – Windows365_maintenance
  • Technologies – Security – Barracuda
  • Technologies – Security – Fortinet
  • Technologies – Security – Fortinet_Maintenance
  • Technologies – Security – Sophos_Maintenance
  • Terms
  • About Us
  • About Us (Backup)
  • Benefits
  • Culture and Values
  • Our Leadership
  • Privacy Policy
  • Terms of Service
  • Super Customer Award
  • Why Superhub
  • Why Superhub (backup)
  • Contact Sales
  • Contact Support
  • Login
  • Products
  • Guide Documents
  • Service Forms
  • Contact Us
  • Frequently Asked Questions
  • How-to
  • Service Links
  • How-to-detail
  • Contact & Payment
  • Help Center
  • How-To & FAQ Articles
  • Technologies
    Technologies
    • Modern Workplace
      1. Office 365
      2. Microsoft 365
      3. Windows 365
      4. Microsoft Teams
      5. Microsoft Teams Phone
      6. Dropsuite
      7. MailVault
      8. Crossware
    • Security
      1. Microsoft Enterprise Mobility Security (EMS)
      2. Barracuda
      3. Sophos
      4. Fortinet
    • Cloud Infrastructure
      1. Microsoft Azure
      2. Azure Virtual Desktop
    • Business Solutions
      1. App365
      2. Adobe
      3. Powell Teams
      4. Microsoft SharePoint
      5. Microsoft Power Platform
      6. Microsoft Power BI
      7. Microsoft Dynamic 365
    • Exchange Email and Domain
      1. Exchange Online
      2. Hosted Exchanged
      3. Domain Name
  • Solutions
    Solutions
    • Managed and Adoption Services
      1. Modern Workplace
      2. Cloud Infrastructure
      3. Business Solutions
      4. Security
    • Other Solutions
      1. Back Up
      2. Email Security
      3. Email Signature
      4. Email Archiving
      5. Virtual Desktop
      6. Talent Management
      7. Hybrid Cloud
    •  
      1. Virtual Desktop
      2. Talent Management
      3. Hybrid Cloud
  • Success Stories
  • Why superhub
  • Insights
    Insights
    • Our News
    • Our Events
    • Our Blogs
  • About Us
Shop Now

 

 

More from my site

  • Cyber Signals: Risks to Critical Infrastructure on the RiseCyber Signals: Risks to Critical Infrastructure on the Rise
  • Cloud is not for me? Tech Myth You Should Stop Believing!Cloud is not for me? Tech Myth You Should Stop Believing!
  • Microsoft Announced Joint Agreement on Trusted Cloud Principles with Major Cloud ProvidersMicrosoft Announced Joint Agreement on Trusted Cloud Principles with Major Cloud Providers
  • Hidden Danger in Cyberworld? Tech Myth that Always True.Hidden Danger in Cyberworld? Tech Myth that Always True.
  • Will Low-code solutions replace code-first developers? Tech Myth Busted!Will Low-code solutions replace code-first developers? Tech Myth Busted!
  • Big Data Just Only for Big Enterprise? Tech Myth Busted!Big Data Just Only for Big Enterprise? Tech Myth Busted!

Let’s #worksmarter with superhub

Empowering your business by exploring new insights with
innovative products and modern cloud solutions.

Let’s Talk
  • About Us
  • Support
  • Why superhub
  • Success Stories
  • Contact Us
  • Web Mail
  • Linkedin
  • Youtube
  • Facebook

  • Technologies
    1. Modern Workplace
    2. Security
    3. Cloud Infrastruture
    4. Business Solutions
    5. Exchange Email and Domain
  • Solutions
    1. Managed and Adoption Services
    2. Other Solutions
  • Insights
    1. Our News
    2. Our Events
    3. Our Blogs

Subscribe to our eNewsletter

Microsoft Partner Microsoft Partner

© 2023 superhub, All Rights Reserved.

  • Sitemap
  • Privacy Policy
  • Terms of Service