fbpx New Wave of Cloud Collaboration - Microsoft Teams Voice | Superhub

This website is using cookies.

We use only non-persistent cookies that are essential for the normal functionality of the site. No personal data are stored in our cookies.

That is a great productivity boost, but that is not all you should know. In a region like Hong Kong that Microsoft’s native Calling Plans is not available, the Microsoft Teams app in Office 365 does not by default connect you to the public switched telephone network (PSTN). Without access to the PSTN through a PBX, the Teams app cannot be assigned a phone number and therefore nobody outside your organization can dial a direct number and talk to you online, or dial-in/dial-out a number to join an online conference meeting.

#1  Can We Turn It On?

Though, if the following components are available, a full-featured calling and conferencing Microsoft Teams experience can still be feasible:

• Office 365 enterprise subscription (E1, E3 or E5)

• Microsoft Phone System AddOn (with E1, E3)

• Audio Conferencing AddOn (with E1, E3)

• Session Border Controllers (SBCs) from approved Microsoft SBC vendor list

• SIP trunks from your telecom provider

For organizations that have in-house expertise and prefer to manage voice infrastructure internally, a customer-deployed scenario is a viable approach. SBCs are deployed within the customer environment (data centres) and the management/quality of experience is the responsibility of the internal IT team.

#2  A Not-So-Easy Way …

This customer-deployed scenario is only making sense if there is a need for interoperability with third-party systems (e.g. existing PBXs during the migration) and to connect legacy analogue devices into Microsoft Teams (e.g. fax, paging systems, elevator phones). And under such customer-deployed scenario, the total cost of ownership is still high. Integration complexity and ongoing in-house maintenance of infrastructure are inevitable. More factors can easily complicate the situation, i.e.,

• Voice Environment – If and how to upgrade aging PBX (held together with tape), consolidate multiple disparate PBXs (because of M&A activities), decide to continue current PBX costing refresh or maintenance renewal, or migrate from previous Skype for Business deployed on-premises?

• Meeting Efficiency – If and how to consolidate third-party apps for external meetings (e.g. Webex, GoTo, Zoom) and using Teams for internal meetings (already have a familiarity with it).

• Resource Constraint – If and how to have some breakthrough from the constraint of limited on-staff resources & expertise on voice infrastructure maintenance and preference to seek help from cloud managed services provider

• ……

IT leaders should begin to ask “What can we #worksmarter to simply enable Teams Voice for the modern workplace?”.

#3  A #Worksmarter Way

Teams Voice, a subscription-based service as a complete add-on solution from your top-ranked trusted cloud service provider such as Superhub, with proven Microsoft 365 cloud capability and directly premier support from Microsoft and global scale telecom provider, is possibly the best answer to replace your legacy phone with the cloud. It is a complete partner-hosted service which provides managed connectivity between your Microsoft cloud tenant, hosted SBC controllers and telecom provided SIP trunk to global PSTN network, and ensures subscription of the correct set of Microsoft add-on licenses such as the combination of enterprise plans with the phone system, calling plans and conferencing features.

#4  What Are The Features and Benefits?

Figure 3. Microsoft Teams Call Screen

Teams Voice’s capabilities enable your business to go further digital transformation, more effectively manage communication complexity and improve business agility. Microsoft Teams is introducing new efficiencies through consolidating workflows into a simple to use platform. Services purpose-built for Microsoft Teams. In our experience that organizations make the move to Teams Voice, IT leaders are surprised and impressed with how many cloud voice capabilities are already available today. On top of other Microsoft Teams’ collaboration features, here’s a list of the common features on voice and conferencing :  

Companies subscribing Teams Voice shall enjoy the benefits of the lower total cost of ownership which is another benefit of using Teams Voice. Simple and consolidated invoice for monthly subscription eliminates all other on-premises phone server maintenance, investment and duplicated fixed network expenses, minimize roaming and traditional/third-party video conferencing expenses.

More importantly, it empowers staff for higher productivity and workforce to reach further. Their employees can easily communicate across different devices with one single platform empowered by Office 365. They can stay connected with unified communications features through fixed, mobile and VoIP voice network, video, email, IM and conferencing.

Each employee can personalise their call features tailored to their business needs by themselves. It empowers users to create conferencing calls or conduct business presentation without complicated setup, seamlessly integrated into Microsoft 365 user experience. It enables employees to stay connected anywhere and whenever they want without losing business opportunities. For those with multi-branches, remote offices or field workers, they can still remain connected either they only have the phone with them or they are connected online.

Superhub Point of Views Associated with our Products/Services

• Superhub is committed to helping our customer to create real business value by adopting Microsoft cloud services.

• Superhub subscription-based “Team Voices” value-added services represent a continued commitment to support its customers to drive adoption.

• Microsoft X Superhub backup by Strategic Telecom Service Provider is looking forward to bringing you these new ways to achieve more from unlocking productivity and creativity for the cloud transformation journey.

Superhub
Font Size:
  • A
  • A
  • A
  • Support
  • Web Mail
EN
  • #worksmarter with Superhub
  • 202111_Barracuda_Campaign_Terms&Conditions
  • 3HK Teams Offer
  • 5 New Ways to Achieve More in the Modern Workplace
  • Biz Sol Questionnaire
  • CEC Calendar
  • CEC Calendar Detail
  • Compare Plan Form – M365
  • Consultation Form – Azure
  • D-Biz Fund Offer
  • Enquiries for D-Biz Program
  • Enquiries for Law Tech Fund Program
  • Evaluation form (Adobe 18 Feb)
  • Evaluation form (Adobe 6 May)
  • Evaluation form (AEC 15Sept)
  • Evaluation form (App365 21 Jun)
  • Evaluation form (AVD 21 Apr)
  • Evaluation form (Azure 7Dec)
  • Evaluation form (AzureMediaServices 20Oct)
  • Evaluation form (Barracuda 16Nov)
  • Evaluation form (Barracuda 21Jan2022)
  • Evaluation form (Barracuda 25May2022)
  • Evaluation form (CloudAppSecurity 19Oct)
  • Evaluation form (Covid Care Apps 26 Apr)
  • Evaluation form (D-Biz)
  • Evaluation form (DMS 22Jul)
  • Evaluation form (EMS 16Sept)
  • Evaluation form (Fortinet 17Jun)
  • Evaluation form (GalaxyOne x ESi)
  • Evaluation form (Manage+ 27May)
  • Evaluation form (Modern+ 29 Mar)
  • Evaluation form (MS x VMware 15 Feb)
  • Evaluation form (MS-SMB-2022)
  • Evaluation form (ParaDM on Azure 26Aug)
  • Evaluation form (Phone+ 12 Apr)
  • Evaluation form (PowerBI 4Nov)
  • Evaluation form (Safeti+ 17 Mar)
  • Evaluation form (Security 12Aug)
  • Evaluation form (Security 22Jun)
  • Evaluation form (Sophos 28 April)
  • Evaluation form (Sophos 2Dec)
  • Evaluation form (Superhub M365 x App365)
  • Evaluation form (Superhub SharePoint Intranet)
  • Evaluation form (Superhub x Achiever)
  • Evaluation form (Superhub x Barracuda)
  • Evaluation form (Superhub x Bigazines)
  • Evaluation form (Superhub x Fortinet x Microsoft)
  • Evaluation form (Superhub x Jabra)
  • Evaluation form (Superhub x Veeam)
  • Evaluation form (Teams 28Sept)
  • Evaluation form (Teams Voice 24Jun)
  • Evaluation form (Viva 23Feb)
  • Evaluation form (Windows365 29Sept)
  • FAQ Form – WVD Website
  • Form
  • Form – WVD Website
  • Fortinet OnDemand Form
  • Free Consultation form – BCP
  • Free Trial Form – M365
  • General Form
  • General Form
  • header-test
  • Jabra Bundle Offer
  • Jabra free demo form
  • KL-Apr20-PPT
  • KL-Apr2021-ToDo
  • KL-Aug20-Whiteboard
  • KL-Aug2021-Forms
  • KL-Dec19-Teams2
  • KL-Dec2020-Lists
  • KL-Dec2021-Teams
  • KL-Feb20-OneNote
  • KL-Feb2021-Teams
  • KL-Jan20-Outlook
  • KL-Jan2021-Polls
  • KL-Jul19-OneDrive
  • KL-Jul19-OneNote
  • KL-Jul19-PowerPoint
  • KL-Jul20-Excel
  • KL-Jul2021-Outlook
  • KL-Jun20-Excel
  • KL-Jun2021-Teams
  • KL-Mar20-Teams
  • KL-Mar2021-Approvals
  • KL-May20-Excel
  • KL-May2021-Outlook
  • KL-Nov19-Planner
  • KL-Nov2020-planner
  • KL-Nov2021-VivaInsights
  • KL-Oct19-OneDrive
  • KL-Oct2020-Excel
  • KL-Oct2021-Whiteboard
  • KL-Sept19-Teams
  • KL-Sept2020-Teams
  • KL-Sept2021-Edge
  • Knowledge Library
  • Knowledge Library – Outlook
  • Knowledge Library (Lite Version)
  • Knowledge Library Detail
  • Leaflet Form – WVD Website
  • Legal
  • M365 Brochure-website
  • Market Leader in Cloud Solutions
  • Microsoft SharePoint Demo Form
  • Monthly Tips
  • Monthly Tips Detail
  • Our Clients
  • Our Clients Detail
  • Our Updates / Our News
  • Our Updates / Our News Detail
  • Partner Overview
  • Partner seminar evaluation form
  • Partner Sign Up Form
  • Partnership Models
  • Product – Adobe Document Cloud – Adobe Acrobat
  • Product – Adobe Document Cloud – Adobe Acrobat Sign
  • Product – App365+ – Benefits
  • Product – App365+ – Features
  • Product – App365+ – Overview
  • Product – Azure AAD / AADC
  • Product – Azure ASR / DR
  • Product – Azure File server / Back Up
  • Product – Azure Virtual Desktop – Overview
  • Product – Business Applications – Teams Advanced Solutions
  • Product – CloudBackup 365 – Overview
  • Product – CloudBackup365 – Features
  • Product – CloudBackup365 – Why?
  • Product – Domain and Web – Domain Name
  • Product – Dynamics 365 – Dymanics 365 Business Central Essentials
  • Product – Dynamics 365 – Overview
  • Product – Email Archiving – Key Features
  • Product – Email Archiving – Overview
  • Product – Email Signature – Example Signature
  • Product – Email Signature – Overview
  • Product – Enterprise Mobility – Compare Plans
  • Product – Enterprise Mobility – Features
  • Product – Enterprise Mobility – Overview
  • Product – Exchange Online – Compare Plans
  • Product – Exchange Online – Overview
  • Product – Exchange Online – Superhub “+”
  • Product – Hosted Exchange – Compare Plans
  • Product – Hosted Exchange – Features
  • Product – Hosted Exchange – Overview
  • Product – Hosted Exchange – Why?
  • Product – HR365 – Benefits
  • Product – HR365 – Features
  • Product – HR365 – Overview
  • Product – Microsoft 365+ – Compare Plans (201912)
  • Product – Microsoft 365+ – Future Reference
  • Product – Microsoft 365+ – Learn More
  • Product – Microsoft 365+ – Mini Page – Compare Plans
  • Product – Microsoft 365+ – Overview
  • Product – Microsoft 365+ – Overview (201912)
  • Product – Microsoft 365+ – Product Page
  • Product – Microsoft 365+ – Product Page – Old Draft
  • Product – Microsoft 365+ – Product Page-Old
  • Product – Microsoft 365+ – Superhub “+”
  • Product – Microsoft 365+ – Superhub “+” (201912)
  • Product – Microsoft 365+ – What does M365 do? (201912)
  • Product – Office 365 Backup – Features
  • Product – Office 365 Backup – Overview
  • Product – Office 365 Backup – Why?
  • Product – Office 365+ – Compare Plans
  • Product – Office 365+ – Compare Plans
  • Product – Office 365+ – Migration
  • Product – Office 365+ – Office Suite
  • Product – Office 365+ – Overview
  • Product – Office 365+ – Superhub “+”
  • Product – Office 365+ Training – Compare Plans
  • Product – Office 365+ Training – Overview
  • Product – Office 365+ Training – Why training with Superhub?
  • Product – ParaDM SmartShare
  • Product – Professional & Managed Service – Modern Workplace
  • Product – SharePoint – Overview
  • Product – Superhub Azure + – Managed Azure Service
  • Product – Superhub Azure + – Overview
  • Product – Superhub Azure + – Overview (Old)
  • Product – Superhub Azure + – Overview Old Version
  • Product – Superhub Azure + – Sample Solutions
  • Product – Superhub Azure + Web Hosting – Features
  • Product – Superhub Azure + Web Hosting – Overview
  • Product – Superhub Azure +- Features
  • Product – Superhub Azure Web Hosting – Why
  • Product – Superhub Azure+ – Benefit
  • Product – Superhub Azure+ Bundle – ADFS Connect
  • Product – Superhub Azure+ Bundle – Identity Sync
  • Product – Superhub Azure+ Bundle – Why?
  • Product – Teams Voice – Features
  • Product – Teams Voice – Overview (old)
  • Product seminar evaluation form
  • Promotion Order Page
  • Resources/Blog and Trend
  • Resources/Blog and Trend Detail
  • Solutions – Managed & Adoption Services – Business Solutions
  • Solutions – Managed & Adoption Services – Cloud Infrastructure
  • Solutions – Managed & Adoption Services – Modern Workplace
  • Solutions – Managed & Adoption Services – Product Training Service – Course Outline
  • Solutions – Managed & Adoption Services – Product Training Service – Overview
  • Solutions – Managed & Adoption Services – Security – Cybersecurity Awareness
  • Solutions – Managed & Adoption Services – Security – Microsoft Security Workshops
  • Solutions – Managed & Adoption Services – Security – Overview
  • Solutions – Other Solutions – Email Signature
  • Solutions – Other Solutions – Hybrid Cloud
  • Solutions – Other Solutions – Overview
  • Solutions – Other Solutions – Talent Management
  • Super Customer Awards – Terms and Conditions
  • Superhub Cloud Adoption Survey
  • Superhub COVID-19 Survey
  • Superhub COVID-19 Survey Cover
  • Superhub D-Biz | #worksmarter
  • Superhub D-Biz Cover
  • Superhub D-Biz Survey
  • Superhub Shop Now
  • Superhub Teams Offer
  • Superhub Webinar Evaluation Form
  • Superhub x ACT Form
  • Teams Room Open Day Register
  • Technologies – Business Solutions – Apps365 – eLeave
  • Technologies – Business Solutions – Microsoft Power BI
  • Technologies – Business Solutions – Microsoft Power BI_Maintenance
  • Technologies – Business Solutions – Microsoft Power Platform – Maintenance
  • Technologies – Business Solutions – Microsoft Power Platform – Overview
  • Technologies – Cloud Infrastructure – VMware AVS_Maintenance
  • Technologies – Cloud Infrastructure – VMware Horizon_Maintenance
  • Technologies – Modern Workplace – Adobe
  • Technologies – Modern Workplace – Microsoft Teams
  • Technologies – Modern Workplace – Microsoft Teams Phone
  • Technologies – Modern Workplace – Windows365
  • Technologies – Modern Workplace – Windows365_maintenance
  • Technologies – Security – Barracuda
  • Technologies – Security – Fortinet
  • Technologies – Security – Fortinet_Maintenance
  • Technologies – Security – Sophos_Maintenance
  • Terms
  • About Us
  • About Us (Backup)
  • Benefits
  • Culture and Values
  • Our Leadership
  • Privacy Policy
  • Terms of Service
  • Super Customer Award
  • Why Superhub
  • Why Superhub (backup)
  • Contact Sales
  • Contact Support
  • Login
  • Products
  • Guide Documents
  • Service Forms
  • Contact Us
  • Frequently Asked Questions
  • How-to
  • Service Links
  • How-to-detail
  • Contact & Payment
  • Help Center
  • How-To & FAQ Articles
  • Technologies
    Technologies
    • Modern Workplace
      1. Office 365
      2. Microsoft 365
      3. Windows 365
      4. Microsoft Teams
      5. Microsoft Teams Phone
      6. Dropsuite
      7. MailVault
      8. Crossware
    • Security
      1. Microsoft Enterprise Mobility Security (EMS)
      2. Barracuda
      3. Sophos
      4. Fortinet
    • Cloud Infrastructure
      1. Microsoft Azure
      2. Azure Virtual Desktop
    • Business Solutions
      1. App365
      2. Adobe
      3. Powell Teams
      4. Microsoft SharePoint
      5. Microsoft Power Platform
      6. Microsoft Power BI
      7. Microsoft Dynamic 365
    • Exchange Email and Domain
      1. Exchange Online
      2. Hosted Exchanged
      3. Domain Name
  • Solutions
    Solutions
    • Managed and Adoption Services
      1. Modern Workplace
      2. Cloud Infrastructure
      3. Business Solutions
      4. Security
    • Other Solutions
      1. Back Up
      2. Email Security
      3. Email Signature
      4. Email Archiving
      5. Virtual Desktop
      6. Talent Management
      7. Hybrid Cloud
    •  
      1. Virtual Desktop
      2. Talent Management
      3. Hybrid Cloud
  • Success Stories
  • Why superhub
  • Insights
    Insights
    • Our News
    • Our Events
    • Our Blogs
  • About Us
Shop Now

 

 

More from my site

  • Top Five Benefits of Syncing Your Files with OneDriveTop Five Benefits of Syncing Your Files with OneDrive
  • Microsoft is a Leader in the 2021 Forrester Wave Endpoint Security Software as a ServiceMicrosoft is a Leader in the 2021 Forrester Wave Endpoint Security Software as a Service
  • Microsoft Announced Joint Agreement on Trusted Cloud Principles with Major Cloud ProvidersMicrosoft Announced Joint Agreement on Trusted Cloud Principles with Major Cloud Providers
  • 5 Tips to make user adoption of Microsoft Teams successful5 Tips to make user adoption of Microsoft Teams successful
  • Cloud is not for me? Tech Myth You Should Stop Believing!Cloud is not for me? Tech Myth You Should Stop Believing!
  • Horizon Cloud on AzureHorizon Cloud on Azure

Let’s #worksmarter with superhub

Empowering your business by exploring new insights with
innovative products and modern cloud solutions.

Let’s Talk
  • About Us
  • Support
  • Why superhub
  • Success Stories
  • Contact Us
  • Web Mail
  • Linkedin
  • Youtube
  • Facebook

  • Technologies
    1. Modern Workplace
    2. Security
    3. Cloud Infrastruture
    4. Business Solutions
    5. Exchange Email and Domain
  • Solutions
    1. Managed and Adoption Services
    2. Other Solutions
  • Insights
    1. Our News
    2. Our Events
    3. Our Blogs

Subscribe to our eNewsletter

Microsoft Partner Microsoft Partner

© 2023 superhub, All Rights Reserved.

  • Sitemap
  • Privacy Policy
  • Terms of Service