
利用 Micorsoft 365 在「疫」境下保持效率,提供創新網上保險體驗,實現 Live Easy 品牌精神!
Blue Insurance HK (Blue)
全港首間網上人壽保險公司 Blue Insurance HK (Blue),要在短期內讓員工順利開展遙距工作,同時符合法規,確實有一定難度。Superhub 作為 Microsoft 的合作夥伴,幫助 Blue 利用半年時間把舊有系統遷移到 Microsoft 365,並為員工安排應用培訓,促進部署過程並確保順利遷移,應對環境及轉型的挑戰。
Microsoft 365全方位守護客戶數據及資料
作為保險公司,Blue 需要處理大量客戶數據,而當中牽涉個人私隱信息的資料;我們要全面實行在家工作,就必須使用一個安全及符合監管要求的平台。過往,員工必須使用公司電腦才能獲取及存儲所需文件,以確保機密資料受到保障,卻局限了員工工作地點。
Microsoft 365 為企業提供智慧型功能體驗和進階安全性平台,Blue 的員工可以利用移動設備,包括手提電腦、平板電腦,甚至手機,登入 Microsoft 365 帳戶工作。系統會進行多重身份識別以保護帳號,Blue 亦將敏感資料及電郵自動加密,並設定員工的存取及使用權限,確保他們可以隨時隨地獲取工作所需資料外,亦有效避免資料外洩或被不當使用。系統一旦偵測到可疑活動,亦會即時向管理人員發出警報,盡早遏止惡意入侵,令 Blue 更有效維繫網絡安全。
工作效率有所提升
保險公司對於跨部門的溝通及共同協作更為重視,例如部門間需要互相協調審批客戶的投保申請、處理索償個案及跟進索償審批等。因此,如何確保遙距工作時的團隊聯繫和生產力提升,是 Blue 的最大考量。
Microsoft 365 正正滿足了 Blue 的需求,利用其辦公室生產力 App 一應俱全的特性,讓 Blue 透過 Microsoft Teams 作為團隊溝通及訊息發放的合作中心,能減少會議,幫助節省時間及成本。
與此同時,Blue 亦在 Microsoft Teams 添加應用程式,使用 Power Apps 及 Power Automate 自定應用程式及自動化工作流程;透過連接 Microsoft Planner ,管理層不再需要另外設定組織架構與員工資料,便能直接指派工作給下屬,而且透過設定工作時限,並與 Calendar 及 Outlook 整合,能自動提醒同事按時完成工作,同時也方便管理層掌握工作進度,整體工作效率更比以往提升了 25%。
保持良好工作氣氛 維持員工身心健康
疫情以來,為降低感染風險,公司減少舉辦活動,導致員工的歸屬感和凝聚力降低,令他們「疫」下可能感到無助。Blue 重視員工心理健康,所以透過 Microsoft Teams 舉辦虛擬 Town Hall 會議以及不同類型的網上活動,例如歡樂時光(Happy Hour),讓員工在疫情下獲知公司最新動向,維持緊密互動及良好的工作士氣。
憑着 Microsoft 的專業技術,Blue 能更加容易為客戶提供簡易靈活的創新保障方案,繼續突破傳統,為客戶帶來嶄新網上保險體驗。
Reference: 《Yes we can!》Microsoft’s Empower Hong Kong, 成功案例: Blue Insurance HK – 利用 Microsoft 365 在「疫」境下保持效率,提供創新網上保險體驗,實現 Live Easy 品牌精神!
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- Modern Workplace
- Exchange Online
- Joint Partner Seminar / Webinar
- Promotions
- Microsoft 365
- Azure+
- Domain Name
- PowerApps
- NEW
- Header_eng
- Security
- Hosted Exchange
- Superhub Seminar / Webinar
- eNewsletters
- Cloud Platform
- Azure
- Web Hosting
- Dynamics 365
- Outlook
- Office 365
- Email Signature
- Office 365+
- Azure+ EasyBundles
- SSL Certificates
- 1 on 1 Consultation Day
- Word
- Tech eNews
- Cybersecurity
- Email Archiving
- Company news
- Office 365 Backup
- Adoption Webinar
- Excel
- Our Leadership
- Collaboration
- Email Security
- Staff events
- Enterprise Mobility
- Business Applications
- PowerPoint
- Exchange Email & Domain
- Office 365+ Training
- Domain & Web
- Teams
- Terms Update
- Teams Meeting
- Dating Tips
- OneDrive for Business
- Fix Driver Errors
- OneNote
- Kostenlose Windows Reparatur
- Teams Voice
- Dll Herunterladen
- Teams Governance
- Shifts
- Business applications
- Our Partners
- index-customer
- Knowledge Library
- PowerPoint
- Monthly Tips
- Service Forms
- Author
- Product Category
- How-to
- Guide Documents
- FAQ
- CEC Calendar
- Our Updates / Our News
- Our Clients
- Resources/Blog and Trend
- Uncategorized
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