How-To & FAQ Articles
Exchange Email

Frequently Asked Questions

  • How much space do I have for my Office 365 email account?
    • Each Office 365 mailbox has a quota of 50GB.
  • What the maximum allowed attachment size for my message?
    • The maximum allow attachment size is 150MB
  •  How do I recover deleted mail items from Office 365?
  • Does Office 365 support IMAP, POP, and SMTP connections?
    • You can use IMAP and SMTP connections instead of the default MAPI-based connection that comes with Office 365. If you choose to use an IMAP or SMTP connection, functionality outside of email will be reduced.
  • What are the SMTP/POP/IMAP settings for Office 365?
  • What file attachment extensions are blocked?
    • Refer to the following webpage for a list of blocked file extensions:  Microsoft Outlook Blocked Extensions.
  • How can I access my Office 365 Emails?
    • Exchange Online can be accessed via Outlook Web App, Office Outlook, Outlook App for Mobile. It can also be access using IMAP and mobile Activesync.