Dynamics 365

Compare Plans

Plans Plans Description Customer Engagement Plan Unified Operations Plan Dynamics 365 Plan

Finance and Operations

Unify global financials and operations to empower people to make fast, informed decisions to help businesses adapt quickly to changing market demands and drive rapid business growth  


Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity and create exceptional, insightful shopping experiences  


Empower your HR team and people managers with the tools they need to land top candidates and accelerate their success  


Go beyond sales force automation (SFA) to better understand customer needs, engage more effectively, and win more deals    

Customer Service

Differentiate your brand with built-in intelligence delivers faster, more personalized service and adds value to every interaction, even on the go  

Project Service Automation

Deliver profitable projects on time and within budget while increasing employee productivity  

Field Service

Built-in intelligence helps you resolve service issues before they occur, reduce operational costs, and deliver positive onsite experiences  


Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing ROI  

Dynamics 365 has 2 Licensing Types:

Full Users

  • Can be licensed for a plan that combines multiple apps or an app that relates to a specific role in a company
  • Good for people who spend the majority of their time working in D365

Team Members

  • Designed for users who do not spend the majority of their time on D365
  • To view and analyze data and perform minor tasks