About SUPERHUB
We aim to empower businesses and their employees to #WORKSMARTER with cloud solutions.
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A year ago in July, Microsoft coined the term AI Transformation. It is almost hard to imagine at that time Copilots were not generally available and Azure OpenAI Service had only been available for six months. As Satya Nadella, Chairman and CEO of Microsoft, stated in last quarter’s earnings: 60% of the Fortune 500 have adopted Copilots and 65% use Azure OpenAI Service. Today, Copilots define how AI is empowering human achievement.
Together with SUPERHUB, Microsoft has established how AI Transformation enriches employee experiences, reinvents customer engagement, reshapes business processes and bends the curve on pragmatic innovation. Our approach to put a Copilot on every desk for every role, identify AI design patterns and build a strong cybersecurity foundation is helping organizations harness AI responsibly, securely and with purpose.
EY is using Copilot for Microsoft 365 to help clients adopt an AI-powered approach to tackle their unique tax, finance and operational challenges; boost efficiency; and get more value from their data. Reconciling and combining large amounts of data faster and more accurately is a game changer for Finance and Tax, driving a differentiated experience and opportunity to deliver these capabilities through EY’s core platforms and solutions. The ability to apply Copilot to vast swaths of data to develop insights helps drive smarter decision-making across the business. For example, EY professionals are seeing productivity gains of up to 14 hours per week using an AI digital assistant to automate routine tasks, freeing up time for more strategic work. The initial rollout of Copilot was so positive that EY is now scaling it to 150,000 of its employees and helping clients drive their own transformations using EY’s Customer Zero copilot accelerators.
Global design, engineering and environmental services leader GHD is leveraging Copilot for Microsoft 365 to enrich the employee experience and transform its operations to help tackle some of the world’s most complex design and engineering challenges for its clients. GHD employees can now respond to client requests more quickly by using Copilot, reducing the time spent reviewing new requests for proposals from hours to just 15 minutes. More broadly, a recent survey of Copilot users at GHD revealed that 41% are saving time in their workday, with 29% saving more than 30 minutes and 12% saving more than an hour. Additionally, 75% of users feel more efficient and 45% find their work more rewarding when using Copilot.
Lumen Technologies was among the first companies to invest broadly in Copilot, making Copilot for Microsoft 365 available last August. Since then, the company has expanded its use of Microsoft Copilot across its organization to empower its people by simplifying workflows and inspiring a forward-thinking mindset. Today, Copilot for Sales is saving its 3,000-plus sellers an average of four hours a week, equating to $50 million annually. Sellers can now spend more time with customers, improve their work-life balance and fundamentally change the way they work.
Paysafe, a leader in specialized payments, supports 260 payment types in more than 40 currencies and enables seamless transactions for businesses and consumers worldwide. By leveraging Copilot for Microsoft 365 the company has transformed its operations to ensure secure and efficient processing across different payment methods. Paysafe uses Copilot to address the challenges of a diverse and multilingual global workforce, using it to translate everything into various languages — document policies, standard operating procedures and meetings — to save both time and money. Compared to preparing documentation from scratch or searching for information manually, Paysafe’s IT team saves between 10% and 50% of their time with Copilot.
Softchoice has partnered with Microsoft to help companies drive efficiencies, reinvent customer engagement and address cybersecurity threats. By implementing Copilot for Microsoft 365, Softchoice has achieved significant productivity gains, reducing time spent summarizing technical meetings by 97%, creating internal training modules by 70% and developing customer-facing technical content by 62% to 67%. With Microsoft Copilot for Security built into daily dashboards, the company’s analysts are saving 20% to 30% of their time summarizing pertinent information needed to execute tasks. Analysts can more quickly determine if failed sign-ins are routine or accidental, saving 20-30 minutes each morning and freeing up time to focus on those that require more in-depth analysis. Security incidents can now be audited faster, reducing the time and resources needed to manually review by 50% and improving efficiency by 30% to 40%.
At SUPERHUB, our vision is to be the leading cloud solution provider (CSP), which helps corporate customers empower employees, engage customers, streamline operations, and transform products through digital transformation with the latest and modern cloud technologies. To date, we’ve transformed businesses for the digital world in the Greater China Region, with our professional Development & Technical team, quality support services and strong partner network. We aim to empower businesses and their employees to #WORKSMARTER with cloud solutions. We look forward to be your trusted cloud and AI solution provider.
