OUR PLEDGE
Our Customer Service and Support are committed to assist you with service enquiry and issues.
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Normal Service Hours |
09:00 -19:00 (Mon to Fri) |
09:00 - 13:00 (Sat) |
Extended Service Hours |
19:00 - 00:00 (*Mon to Fri) |
09:00 - 0:00 |
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Normal Hours |
Extended Hours |
Call-in |
Answer within 6 ringtones |
Answer within 12 ringtones |
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Acknowledge within 1 hour |
Acknowledge within 4 hours |
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Hosted Applications |
99.9% Uptime Guarantee | |
CP (http://smartpanel.hk) |
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Fault & Downtime Support |
7 x 24 x 363 |
Service Hours
Service Hours 
